Saint-Michel Blanquefort, European School

HOW TO BE SUCCESSFUL IN CUSTOMER SERVICE

Here are 2 videos, one showing an example of bad customer service and one giving tips to offer an excellent quality service.

watch?v=lmFXThtn014&feature=related
watch?v=ItVZROYT2Sc&feature=related

Watch the videos and take notes on how to be successful in customer service.

Enjoy!!
MC Poussard

HOW TO BE A SUCCESSFUL SERVER

Here are some videos to help you be a successful server.
For the following ones, you will take notes on how to set a table, on how to greet customers at the table, you will give tips for waiting tables.
video_4908982_wait-tables.html
video_4908978_set-restaurant-table.html
video_4401259_tips-waiting-tables.html
video_4401263_tips-waiting-tables-part-2.html

Here you will see Gordon Ramsay giving advice to a trainee waiter. Note what is wrong with the waiter.

Enjoy!!

MC Poussard

STEREOTYPES ABOUT THE FRENCH AND THE BRITISH

Here are 3 short listenings during which Rebecca and Sara are telling about what the French think about the British and about what they think about us.
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spip.php?article1706
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Enjoy!

MC Poussard

STEREOTYPES : What are they like?

Dear students,
Here is a street-talk during which people in the street are asked about how they would describe what the Americans, the British, the French, the Italians and the Germans are like.

Have a good listening.

Here are the videos with subtitles :
unit13.html
unit14.html
unit16.html
unit17.html
unit18.html

Enjoy!!

MC Poussard

INTRODUCING MYSELF

Dear students,
In order to help you introduce yourself orally, here are 7 recordings that you will listen to as many times as you want.
While listening, take notes about the speakers : names, jobs, hobbies, families, place of living, …

spip.php?article1678
spip.php?article1384
spip.php?article1136
spip.php?article1134
spip.php?article1080
spip.php?article1069
spip.php?article1068

Enjoy!

MC Poussard

BREAKING NEWS

A new Comenius project in on for 2 years with the class of 1ère ARCU. It is a partnership between Austria, Scotland and France.
The theme is T.R.O.O.L.S. = The Rise Of On Line Societies.
We are going to Austria for 5 days in November for our first meeting, adults and students, to know more about eachother and work over the project.
The teachers in charge of the project are Mrs NOT, Mrs CHAVEAU and myself.

€uropeanly Yours,

MC Poussard

WELCOME BACK TO SCHOOL FOR 2011/2012!!

A new team of language teachers is happy to wish you a nice school year :
- In Spanish
Mrs COUMAU
Mrs VERGNAUD
Mr PINEDA

- In English
Mr DELSOL
Mrs FAILLE
Mrs LUBEIGT
Mrs POUSSARD
Mrs ROGLIANO

Enjoy!!!

OMCE Comenius

This is the latest article published about our Comenius project with SPVL2
L\'Europe, un jeu d\'enfant – SudOuest.fr

MC Poussard

1 Pro R : Tenses Review

Hello, here are some online exercises to help you prepare the test…

Simple Past vs Present Perfect 1

Simple Past vs Present Perfect 2

Simple Past vs Past Progressive

Past tenses review

P. Couturier

1 Pro R : World Water Day

Here are some videos to help you understanding what world water day really is :

P. Couturier