Communication in Catering and Hospitality

Topic: Hotels and restaurants as places of exchange and meeting.

Question : To what extent is communication so crucial in hospitality and catering ?


Séance 1

I)Anticipation à partir du mot « career »

Instruction : Make a list of words linked to « career ». Classify them in 3 categories :

Nouns :

Verbs :


II) Oral comprehension 

Watch the movie (3 times). Use the comprehension grid to report what you understand.

Lydia Smith, Director of sales and marketing at Radisson Blu

Focus on these headlines to guide you

  • Lydia’s job
  • Lydia’s personality
  • Her skills and knowledge
  • Advantages in working in hospitality

Séance 2