CHP1.BEING GREEN IN HOSPITALITY
A1. Comment on the meaning and different ways of being green in hospitality and catering.
CHP2. WORKING IN LUXURY HOTELS
B1.Comment on the video and highlights the main advices to succeed in hospitality regarding the notion of exchanges.
CHP3. COOKING AND INTEGRATION
C1.Comment on the video and say to what extent colors restaurants play a major intergration role in the society?
CHP 4.COMPLAINTS AND CUSTOMERS
D1. Comment on the video and highlights the importance of professionalism in exchanges.
CHP 5.TIPPING AND CUSTOMERS
E1.Comment on the video and say the advantages and drawbacks of tipping in customer-