PROGRESSION MAN-BTS

PROGRESSION MAN

MYTHS AND HEROS

U1.The   history of French cuisine by Colin LANIGA

U2.Auguste   George Escoffier’s role in culinary arts.

U3.Celebrity   chefs: a phenomenon

U4.Profiles

SPACES AND FORMS OF POWER

At the kitchen

U5.Kitchen   tools, utensils and their uses.

U6.Kitchen   rules and regulations

U7.Culinary   skills

At the hotel

U8.The   hotel environment

U9.Hotel   jobs

U10.Job   applications

U11.Jobs   interviews

U12.Giving   directions inside and outside the hotel

U13.Talking   about travel options

U14.Talking   about facilities and services (u.19)

U15.Meeting   customer needs

At reception

U16.Taking   reservations

U17.Changing   and cancelling reservations

U18.Turning   down booking

U19.Suggesting   alternatives

U20.Explaining   how things work in a hotel

U21.Handling   payments.

At the bar

U22.Serving   drinks

At the restaurant

U23.Food   service

 

 

 

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